Like many of the most innovative companies in any industry, we didn’t start out with this consultative business in mind. We were an insurance restoration general contractor. Many companies in that space tend to talk about “fighting with” an insurance company. That always seemed counterproductive to us. Instead, we chose to deal fairly and up front with reputable insurers. In turn, these companies came to respect and trust our assessments and expertise.
In 2015, an insurer suggested a homeowner contact us to assess the damage to their windows. We went onsite and determined a plan for window restoration that was agreeable to the company and the homeowner. We did more and more of these assessments – sometimes we got the contracting job to repair or replace the windows, other times we didn’t.
We quickly realized this was a significant unmet need in the industry. Soon, and even with the encouragement of the insurance companies themselves, we formed Accuwin and began charging for this window restoration assessment service.
Over a short period of time, we’ve demonstrated our professionalism, impartiality, independence, and ability to make honest and accurate assessments that are accepted by all the parties. We’ve grown steadily, working throughout Colorado and within a mid-west territory (shown below). Additionally, upon request we are happy to go anywhere in the U.S. that our service is needed.
We feel our window restoration expertise sets us apart in our niche of identifying windows with direct physical damage from a specific peril as well as creating scope of repair based on repairing windows if any repair option is available. Our onsite team of skilled claims consultants will take all steps necessary to ensure the claim is settled from identifying damaged windows and creating a scope, to determining repairability and method of repair or replacement. We can represent or assist during onsite inspections; to inspect, record claim information and then provide an unbiased assessment of direct physical damage to the windows. We provide a realistic repair scope and work estimate reflecting actual parts and local labor expenses.
Implementation of repairs
Accuwin will always stand behind it’s estimates with a network of contractors that are able to perform the work as written in the provided estimate. Accuwin has a sister company, Professional Home Solutions, that is commissioned in many instances to complete the repairs. If PHS is unavailable or out of network Accuwin has trusted contractors in other locations to complete the stated repairs.
Including onsite inspect of all windows and doors on the property determining Accuwin’s assessment of windows with direct physical damage from a specific peril, a detailed photo report, an onsite inspection report (detailing all information specific to the claim and repair options if available), and a written estimate for the scope provided by Accuwin. All estimates are what we see as fair market value including local labor and material pricing for like kind and quality materials to the existing windows. Accuwin can complete the repairs as described in all written estimates should the insured choose Accuwin for the repair work.
– Onsite inspection starting at $2,250
Review documentation provided by adjuster, determine repairability versus replacement based on the provided information and predetermined scope by others.
– Expert Review starting at $250
As Accuwin expands its network across the country there are many hurdles to jump. Accuwin is working to saturate locations with enough demand to have claims consultants located in specific areas in the country. However, in the meantime, if travel is required to inspect a claim Accuwin is going to cover the travel expense as a cost of growing our business. The cost will NOT be billed separately or in addition to our normal inspection fee. Additionally, if an estimate is created as always Accuwin’s network of contractors or its sister company PHS will be able to perform the work as stated in the estimate.